Services

Behavioral Medicine

Pets can have a wide variety of behavioral issues, from simple housetraining problems to severe anxiety and aggression issues. We are experienced in diagnosing and addressing behavior problems with an approach that combines skills from veterinary clinical medicine, behavioral medicine, and pet training. Our goals are to help pets and their owners live together comfortably and safely, and to help restore the bond between pets and their families.

Before you and your pet suffer through one more day of inappropriate behavior, call us. Let’s talk about how we can help.

Certifications For PennHIP And OFA

Dr. Dinah Flack is certified to perform PennHIP x-rays, a specialized type of x-ray to check for early signs of hip dysplasia in dogs, which is recommended for many types of dogs before breeding them. We can also perform x-rays to submit to the Orthopedic Foundation for Animals.

Fully Stocked Pharmacy

When considering options for purchasing medication, pet owners have many choices, including online pharmacies and mail-order catalogs. But where can you truly get the best value for your money? Who can offer you the most reliable and personalized service? Who has the most complete medical information on your pets, and the ability to anticipate drug interactions or other problems that can result from inappropriately administering medication? Before you purchase your next prescription or medication refill, ask us about our fully stocked pharmacy.

You and your pet will benefit from our well-stocked pharmacy. We maintain a large inventory of veterinary pharmaceutical products and medications, including flea, tick, and heartworm preventive products. You can rely on us whether your pet requires medication for a chronic medical condition or needs short-term medication while recovering from an illness, injury, or surgery. When you purchase medications from our pharmacy, you can rest assured that your pet’s medications were obtained from safe, reliable sources and stored under optimal conditions. Our trained staff will fill your prescriptions with care as well as attention to detail and your pet’s specific needs. You can count on us to provide you with accurate information about your pet’s medications, including proper dosing information, and to alert you to any potential drug side effects or interactions. We are also here if you experience any problems with your medication after you return home. Help is only a phone call away!

If you want to be sure to get the most value for your dollars, as well as convenience and the best customer service, call us for your next prescription or medication refill. We are pleased to provide our clients with a fully stocked pharmacy, and we stand behind every product that we dispense.

Laser Surgery

If your pet requires surgery, we offer laser-assisted surgery. When used during your pet's surgery, the use of the CO2 laser can result in a shortened recovery time with less pain, reduced bleeding, and minimal post-operative swelling.

Ask your veterinarian if she recommends the laser for your pet's next procedure. We will often advise its use for large dog neuters, spays, and some types of mass removals.

Nutritional Counseling

From the very first day you bring a new pet home through the final days of its life, nutrition plays a critical role in your pet’s overall health and well-being. Many pet owners take nutrition for granted, in part because the availability of so many nutritionally complete commercial diets has taken much of the guesswork out of choosing a suitable diet for a pet. However, did you know that your pet’s nutritional needs change with age and activity level? Did you know that specially formulated diets can assist in the management of various medical conditions, including kidney disease, diabetes, arthritis, and heart disease? Do you know how many calories your pet should have each day and whether you are over- or underfeeding? Are you comfortable reading and interpreting pet food labels?

Whether your pet has special dietary needs or simply needs to shed (or gain) a few pounds, our nutritional counseling services can help you accomplish your goals and keep your pet in good health. We offer counseling in dietary selection and feeding practices for pets during various life stages, such as growth, pregnancy, nursing, and the “golden years.” If your pet has a medical condition, we can help you select the most appropriate diet to suit your pet’s needs.

It can be easy for a pet owner to become overwhelmed by the available selection of pet foods, all of which claim to have specific benefits for pets. We can offer expert advice to help you negotiate the complicated array of choices. Let our nutritional counseling service help you achieve and maintain optimal nutrition for your pet.

Parasite Prevention And Control

There was a time when parasites like fleas, ticks, and roundworms were considered mostly a nuisance. Now, however, we know that parasites can cause serious illness and even death in pets. For example, ticks can transmit infections like Lyme disease, and fleas can transmit tapeworms and Bartonella – the bacteria that causes “cat-scratch fever” in humans. Another type of parasite, called a heartworm, is transmitted by mosquitoes. Heartworms live in your pet’s lungs and heart, causing damage to these organs, and sometimes even death. Intestinal parasites, like roundworms and hookworms, also threaten pets and are even transmissible to humans.

You may not always be able to tell if your pet has parasites. Fleas can hide under your pet’s fur, and some ticks are very tiny (only the size of a pinhead), so they are very difficult to find. Intestinal parasites like roundworms can cause diarrhea and other problems, but many infected pets don’t show any signs of illness at all.

Fortunately, we can recommend tests to tell if your pet has parasites. We can also examine your pet for evidence of fleas, ticks, or other parasites. Our expert staff can recommend medications to help control fleas, ticks, heartworms, and intestinal parasites. Preventing parasites in your pets also helps protect children and other family members, so let’s work together to protect your pets and family.

Veterinary examinations and parasite testing are important ways to protect your pet’s health. Let our knowledgeable staff provide you with a comprehensive parasite control program. We can recommend a schedule for parasite testing, discuss what signs of parasites you can look for at home, review ways to control parasites in and around your home, discuss treatment options if your pet has parasites, and recommend ways to control and prevent parasites in the future.

Parasites are not just a nuisance. They can carry serious diseases that affect your pet’s overall health and longevity. Let us help you protect your pet. Call today to find out how!

Rabbits And Small Mammals

Rabbits, guinea pigs, ferrets, and other small mammals have become popular pets as increasing numbers of pet owners come to understand the unique bond that can form with one of these special creatures. But did you know that small mammals need some of the same routine wellness care that dogs and cats need? Do you know if your pet should be spayed or neutered? Do you know if any vaccinations are recommended to help maintain good health? Do you have questions about proper nutrition, cage cleaning, grooming, or any other aspects of care and husbandry? Our staff of skilled professionals is well trained in the care and husbandry of small mammals and can give you the information you need to keep your “pocket pet” looking and feeling great.

Why not call to schedule a wellness visit? We can perform a physical examination, answer any questions you may have about your pet, and discuss whether any changes in diet or at-home care are recommended to help ensure the health and longevity of your pet.

Veterinary medicine for exotic pets is growing as the popularity of these animals increases. When pet owners have access to the best information about nutritional and environmental management, exotic pets have a greater chance to live longer, healthier lives. If you own one of these unique pets, we encourage you to schedule a complete physical exam and consultation on proper care and feeding. Our trained staff can assist you with all of your small mammal needs.

Surgery

In our continuing efforts to offer the highest quality veterinary medicine, we are pleased to provide a wide range of surgical services for our patients. From routine surgical procedures, such as spaying and neutering, to more complex surgeries, we look forward to the opportunity to care for your pet’s surgical needs.

Our staff is highly skilled in performing veterinary surgeries and will make every effort to ensure that your pet receives the very best care. Our focus on patient safety, pain management, and employing the most current surgical practices is designed to exceed your expectations and put your concerns to rest. Our staff of compassionate, caring professionals will monitor your pet before, during, and after surgery and will take exceptional care to ensure a safe and complete recovery for your pet. We will also address any questions or concerns you may have about surgery, including concerns about anesthesia, pain management, or postoperative care.

When your pet is ready to go home, we will review your postoperative care and medication instructions. If any questions arise after your pet returns home or at any other time during the postoperative period, call us. We welcome your questions and will do all we can to help your pet recover fully. Help is only a phone call away.

Surgery can be a source of anxiety and stress for many pet owners. Maybe you worry about whether your pet will be well cared for, or perhaps you have concerns about adequate precautions and monitoring. Let us address your concerns. Whether your pet needs minor surgery or a complex procedure, call us. Let’s discuss how our surgical services can benefit your pet.

Urgent Care 7 Days Per Week

Raccoon Valley Animal Hospital is proud to offer urgent care for our patients 7 days per week. On weekdays we are available for emergencies until 9 pm, and on Saturday from 8am to 5pm and Sunday from 10am to 3pm. We have the ability to help stabilize emergency cases and perform urgent diagnostic tests including in-house bloodwork and x-rays.

Please call us during our business hours and one of our staff members will help you decide if your pet needs to be seen immediately.

If your pet is experiencing an emergency after our business hours, please click here for information regarding local 24-hour clinics.

Wellness Exams

Your pet can benefit greatly from regular wellness examinations or checkups. Whether your pet is a youngster, a “senior citizen,” or any age in between, wellness examinations provide an excellent opportunity for us to conduct a thorough physical examination and develop a health profile for your pet. This information will help us identify medical problems and any other issues that can affect your pet’s health and quality of life.

A wellness examination includes an evaluation of all of your pet’s major organ systems. We’ll use the wellness visit to ask you questions about your pet’s behavior, appetite, exercise habits, and regular activities at home. This is also an excellent time for us to discuss any routine diagnostic testing that may benefit your pet or to recommend any vaccinations that may be due. If your pet seems healthy, a wellness examination is a good opportunity to note any changes, such as weight gain or loss or other subtle changes that may not be evident at home. Sometimes, information obtained during a wellness examination can help detect early signs of illness and address health issues before they progress.

A wellness examination is also your chance to have us address your questions or concerns about your pet. We welcome your questions. No question is too small or too silly, and it is our pleasure to address your concerns. We strive to help you understand your pet’s health considerations, and we encourage you to be involved in decisions regarding your pet’s health care.

Finally, wellness examinations help us establish a relationship with you and your pet. Through your pet’s physical examinations, other wellness procedures, and our consultations with you, we get to know your pet and learn about his or her lifestyle, personality, health risks, home environment, and other important information. We encourage you to use wellness examinations to take an active role in your pet’s health care.

Birds (Avian Medicine)

Dr. Dinah Flack has enjoyed treating her bird patients for years. Wellness visits offer you an opportunity to ask us any questions about your bird and give us a chance to examine your bird for signs of health issues.

Pet birds bring a special type of joy to a home, and we consider it our duty to provide quality medical care to them. The services that Dr. Flack provides are designed to address the full range your bird's needs. Our team is dedicated to helping birds live longer, healthier lives, so call today to schedule an appointment for your pet bird!

Dental Care

Bad breath is a sign of an unhealthy mouth, and most dogs and cats will require several dental cleanings throughout their lives. As plaque and gingivitis build up in the mouth, bacteria are at risk for spreading to the kidney and heart, or causing abscesses and painful teeth.

We recommend regular at-home dental care for your pet, which we will be happy to demonstrate to you during an exam. If there is dental tartar or periodontal disease present, we will recommend performing a dental scaling under anesthesia. During this time, we have the ability to take dental x-rays, fully clean the teeth, and surgically extract any teeth if indicated.

We want your pet to live a long, healthy life, and we understand that maintaining a healthy mouth is part of that. Your pet’s health is important to us, so let us help you with this commitment. Call today to discuss your pet’s dental care needs and how we can help!

Hospice And Euthanasia Services

Are you having problems caring for a terminally ill pet at home? Does your pet have a medical condition that is painful or causing poor quality of life? Are you afraid that your sick or elderly pet is suffering?

Our staff of compassionate, caring professionals can help you through this painful experience. We offer hospice services and will work with you to ensure your pet's comfort and dignity during his or her last days and final moments. Do you have special requests? Do you have questions about care of your pet’s remains? We can help you with these concerns and will make every effort to accommodate your wishes at this very difficult time.

Deciding when your pet may need hospice care or euthanasia is a very personal and private decision, but that doesn’t mean you have to make this difficult choice on your own. Our hospice and humane euthanasia services are conducted with respect, compassion, and care. Before you struggle through one more day with a sick, elderly, or terminally ill pet that is suffering, call us to learn how we can help.

Microchipping

Each year, thousands of pets go missing, and many don’t make it back home. Many pets (especially indoor pets) don’t wear collars or tags. Even if your pet wears a collar and identification tag, collars can break off and tags can become damaged and unreadable, so these forms of identification may not be enough to ensure your pet’s safe return. Your pet needs a form of identification that is reliable and can’t get lost, stolen, or damaged. A microchip is a safe, simple form of identification that can significantly increase the chance that your pet will return safely.

A microchip is about the size and shape of a grain of rice and is placed underneath your pet's skin between the shoulder blades. Microchip implantation takes only a few minutes and is very safe. Each microchip is unique and carries vital information about your pet—including your name, address, and contact information. When a microchip is implanted, the pet owner is given a registration form to complete. Registering the number on the microchip includes your pet in a national pet recovery database. Veterinary hospitals, animal shelters, and animal control offices across the country are equipped with special electronic scanners that can detect the microchip and read the identification number. If a lost pet is picked up by animal control or found by a good Samaritan and presented to a veterinarian, a quick scan of the microchip reveals the identification number. A toll-free phone call to the pet recovery database alerts the microchip company that a lost pet has been identified. The pet owner can then be contacted and reunited with his or her pet!

Young puppies and kittens can receive microchips, but even if your pet is already an adult, you should consider microchipping. Even indoor pets can get outside accidentally and get lost, so if you’re relying on other forms of identification, you could be placing your pet at risk. Microchipping is a safe, effective way to help ensure your pet’s return if the unthinkable happens.

Pain Management

The practice of high-quality veterinary medicine focuses on the entire patient – from medical issues that affect physical functioning, to emotional and psychological issues that affect well-being. Experiencing pain can affect the body’s physical functioning and can have a detrimental effect on a patient’s well-being and state of mind. That’s why pain management is among our primary considerations when we are treating a pet for any medical condition.

From routine procedures (such as a spays or dental cleanings), to more advanced medical treatments (such as bone surgeries or cancer treatments), to chronically painful conditions (such as arthritis or back pain), we are dedicated to providing safe and effective pain management to every patient. We will also help you recognize signs of pain in your pet so that we can modify his or her pain management plan when necessary. We have available for your pet both injectable and oral pain medicines, or acupuncture therapy if indicated.

Recognizing and alleviating pain in our patients is at the very heart of quality, compassionate patient care. We don’t take pain management for granted and will employ all our skills to help ensure your pet’s comfort, well-being, and full recovery.

Puppy And Kitten Care

Do you have a new puppy or kitten? Congratulations on this addition to your family! One of the first things you should do when you bring your new pet home is to introduce him or her to us – your veterinary care team. Puppy and kitten visits offer a unique opportunity to get you and your new pet off on the right foot!

Your puppy or kitten visit will include a full “nose-to-tail” physical examination. We will look for any signs of illness and make sure that your new pet is in good health.

Do you have questions about nutrition, training, vaccinations, grooming, parasite protection, or overall health? What about tips for introducing your new pet to other pets and family members? Even if you are a very experienced pet owner and have had puppies or kittens before, each pet is unique and offers an opportunity to learn something new! We welcome your questions and look forward to addressing any concerns you may have. The more educated you are about your pet, the better you will be able to care for him or her, so we strive to offer you all the support you need.

Puppy and kitten wellness visits also present an opportunity to discuss your new pet’s recommended vaccine schedule and the best plan for parasite testing, treatment, and prevention. Our doctors and other staff members are well-educated about veterinary vaccines and parasite control, and our goal is to give you the best advice for your puppy or kitten. We will review your pet’s vaccine and deworming schedule and discuss the best way to continue, so don’t forget to bring any records that you have received.

We will work hard to help you understand your pet’s health considerations, and we encourage you to be involved in decisions regarding your puppy’s or kitten’s health care. Puppy and kitten visits are an excellent way to get your new pet started on the road to a happy and healthy life. Let’s take these important first steps together.

Please call today to schedule an appointment for us to meet your new pet!

Radiology (X-Rays)

Radiography is a valuable diagnostic tool in veterinary medicine. As we continually strive to offer the highest quality medicine and diagnostic testing, we are pleased to offer radiology services as a means of providing excellent care to our patients.

A radiograph (sometimes called an x-ray) is a type of photograph that can look inside the body and reveal information that may not be discernable from the outside. Radiography can be used to evaluate almost any organ in the body, including the heart, lungs, and abdominal organs, as well as the bones.

Radiography is painless, safe, and completely non-invasive, and it uses only very low doses of radiation. Because the level of radiation exposure needed to perform radiography is very low, even pregnant females and very young pets can undergo radiography. Radiographs can be used to evaluate bones as well as the size, shape, and position of many of the body’s organs. The size of organs is important because some medical conditions—such as kidney, heart, or liver disease—can alter the size of these organs. The shape and position of organs can be altered or distorted by certain medical conditions, including intestinal blockage or cancer. Tumors, depending on their size and location, can also sometimes be detected using radiography. Radiography can also be used to diagnose bladder stones, broken bones, chronic arthritis, certain spinal cord diseases, and a variety of other conditions.

At Raccoon Valley Animal Hospital, we have both digital radiograph machines for both standard x-rays and dental x-rays, so that we can send the images for consultation with specialists if needed.

Radiographs are an important tool that can help us make a correct diagnosis for your pet. Our radiology service is staffed by caring, skilled professionals who will provide state-of-the-art care with compassion and expertise.

Senior Care

Did you know that pets age faster than people and can be considered “seniors” at around 7 years of age? Just as our health care needs change as we age, your pet’s health care needs also change. Nutritional needs, exercise habits, and many aspects of your pet’s daily routine can change as your pet ages. But how can you tell the difference between “normal” aging and a medical problem? As in humans, some health issues that affect older pets can begin with very subtle changes that may go unnoticed until the problem has become serious.

Regular wellness visits are important for every stage of your pet’s life, so don’t forget to keep your senior pet’s scheduled wellness appointments. The best way to help protect your pet as he or she ages is to understand the aging process in pets. We understand that process and can help you help your pet. Even if your senior pet is already being treated for a medical condition, treatment recommendations can change as a condition progresses. Sometimes medication dosages need to be adjusted, or medication may need to be changed. Routine wellness blood work and other routine diagnostic testing are important for senior pets because these tests allow us to evaluate how your pet’s health is either responding to current management strategies or changing with age.

Your senior pet’s wellness examination is also your chance to have us address any of your questions or concerns about your pet. We welcome your questions and encourage you to be involved in decisions regarding your pet’s health care.

Older pets make wonderful companions, and thanks to advances in veterinary medicine, pets are living longer than ever! You are an important ally in your senior pet’s health care. We are here to help ensure that your pet is safe and happy throughout the “golden years.

Ultrasound

As a practice, one of our goals is to offer state-of-the-art medicine and diagnostic testing; so we are pleased that Dr. Dinah Flack has pursued additional training in ultrasonography in order to help us provide a higher level of quality care to our patients.

Dr. Flack performs ultrasounds by appointment, typically on Wednesdays. We will set up a drop-off time for your pet to stay for the day for this test. You should withhold food after 11pm the night before the ultrasound, but your pet can always have access to water. While the ultrasound itself is not invasive and not painful, your pet may require some sedation in order to stay calm and still during the procedure. Occasionally, Dr. Flack will recommend taking samples with a very small needle for analysis to look for specific types cells. Please feel free to discuss this procedure with us if you have any questions.

Ultrasonography is a type of diagnostic technique that uses ultrasound waves to produce an imaging study. This means that when we perform ultrasonography, we can see internal images of the patient’s body. Unlike some other imaging studies, like x-rays, ultrasonography does not use radiation. Instead, ultrasonography uses high-frequency sound (ultrasound) waves to create a picture of what is inside your pet’s body. Ultrasonography is a completely non-invasive, painless way to diagnose and evaluate many common diseases.

An ultrasound machine generates ultrasound waves. The machine is connected to a small probe that is held gently against your pet’s skin. The probe sends out painless ultrasound waves that bounce off of structures (for example, organs) in your pet’s body and return to a sensor inside the ultrasound machine. The ultrasound equipment collects these reflected “echoes” and uses them to generate images that are viewable on a screen. Ultrasound waves can generate excellent images of abdominal organs, including the liver, spleen, gallbladder, and kidneys. It is also useful for assessing fetal health and monitoring pregnancy in breeding animals, and it can help us diagnose and stage (determine the severity of) some forms of cancer.

Vaccinations

Pets today can live longer, healthier lives than ever before—in part because of vaccines that help protect them from deadly infectious diseases. Over the years, vaccines against dangerous diseases have saved millions of pets and virtually eliminated some fatal diseases that were once common. Unfortunately, many infectious diseases still pose a significant threat to dogs and cats that are unvaccinated. Although vaccine programs have been highly successful and vaccines are considered routine today, we (as caregivers) and you (as pet parents) cannot afford to become complacent about keeping pets up-to-date on their vaccinations.

Many vaccines are available for use in dogs and cats, but not every pet needs every available vaccine. Some vaccines are considered core vaccines and should be administered to all pets, whereas other vaccines are optional and may be recommended for pets based on a variety of factors, such as their risk for exposure to disease. Vaccine recommendations can also change throughout a pet’s life, as travel habits and other variables change. We will consider all these factors as we determine which vaccines your pet should have.

We understand that your pet is unique and that no single vaccine program will be ideal for every pet in every situation. Our doctors and other staff members are well-educated about veterinary vaccines, and our goal is to give you the best advice for keeping your pet healthy. Let us develop a vaccination schedule and ongoing booster routine that accounts for your pet’s lifestyle, overall health, risk for exposure to infectious disease, and other factors.

Vaccines help pets live longer, healthier lives. Protecting your pet is our primary goal, so developing an appropriate vaccine schedule for your pet is important to us. Call us today to set up an appointment to discuss your pet’s vaccination needs.
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